Menang888 understands that privacy is a fundamental right of every player. This privacy policy clearly sets out how we collect, use, store, and protect your personal information when you use our platform. We are committed to keeping your data secure, confidential, and used only for legitimate purposes.
Six core principles that govern how we handle your personal data.
Menang888 only collects data that is strictly necessary to deliver our services — no data is gathered purely for the sake of record-keeping. Every piece of information we request has a clear and legitimate purpose.
All data is stored on servers protected with 256-bit SSL encryption. Access to members' personal data is restricted to authorised staff on a need-to-know basis, and all access is logged for audit purposes.
Menang888 has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes without your explicit consent.
You have the right to access, correct, transfer, or request deletion of your personal data at any time. menang888 will process such requests within 30 business days.
This privacy policy is written in plain language, not confusing legal jargon. We will always notify you when there are material changes to how we handle your data.
Menang888 operates in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and all applicable related regulations, ensuring your data is always handled in compliance with Malaysian legal requirements.
This Privacy Policy describes our personal data protection practices menang888 ("Company", "We") for all users who access or use the menang888.ws website platform and all related services, including Live Casino, video slots, Sports Betting on the Malaysia Super League and EPL, table games, and all other facilities available on the platform menang888.
As an online entertainment platform operating in Malaysia, menang888 is subject to Malaysia's Personal Data Protection Act 2010 (PDPA) and is fully committed to complying with all its provisions. We also uphold industry-leading data protection principles to ensure your personal information is always handled with responsibility and integrity.
By registering an account and using the menang888, you acknowledge that you have read, understood, and agreed to all provisions of this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.
This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy menang888 each of which is a separate but related document.
Menang888 collects various types of personal data in the course of providing services to our members. Data collection is kept to a minimum and used only for legitimate purposes. The following are the categories of data we collect:
| Data Category | Type of Information | Collection Method |
|---|---|---|
| Identity Data | Full name, MyKad/passport number, date of birth | Registration forms, KYC process |
| Contact Data | Phone number, email address | Registration form |
| Financial Data | Bank name, account number, deposit/withdrawal transaction records via Touch 'n Go, GrabPay, DuitNow, FPX | During the payment process |
| Game Data | Game history, account balance, Sports Betting activity, slots, Live Casino | Automated platform |
| Technical Data | IP address, device type, browser, access logs, cookie data | Automatically during use |
| Communications Data | Live chat conversation records, support emails, complaints | Customer support interactions |
We do not collect sensitive personal data such as medical information, biometric data, or religious/political beliefs, except where required by applicable law.
Menang888 uses your personal data for legitimate and transparent purposes. Below is a full list of the purposes for which your data is used, along with the legal basis supporting each:
You may unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting the support team menang888. Unsubscribing does not affect service-related communications.
Menang888 confirm that we do not sell or rent your personal data to any party for marketing purposes. However, in certain limited circumstances, we may share your data with the following parties:
All third parties with whom we share data are bound by strict data protection agreements and are required to use that data solely for the specified purposes.
Menang888 invest seriously in data security. We employ a combination of technical, organisational, and procedural measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
While we take all reasonable steps to protect your data, no system is completely immune to risk. Should any data breach occur that affects you, menang888 will notify you within 72 hours of an incident being detected.
Under Malaysia's Personal Data Protection Act 2010 and industry best practices for data protection, you have the following rights regarding your personal data held by menang888:
You have the right to obtain a copy of the personal data we hold about you in a readable format.
You may request that we correct or update any personal data that is inaccurate or out of date.
You may request the deletion of your personal data, subject to any applicable legal record-keeping obligations.
You may request a copy of your data in a structured, machine-readable format for transfer to another party.
You may object to the processing of your data for direct marketing purposes at any time, free of charge.
In certain circumstances, you may request a temporary restriction on the processing of your data while a query is being resolved.
To exercise any of the above rights, please contact our data protection team by email at support@menang888.ws. We will process your request within 30 business days. In some cases, we may require identity verification before processing your request.
Menang888 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the platform menang888 and prevent you from logging into your account.
Menang888 retain your personal data only for as long as necessary for the purpose it was collected, or as required by law. The following are our data retention guidelines:
| Data Category | Retention Period |
|---|---|
| Active account data | Throughout the active account period + 7 years after closure |
| Financial transaction records | 7 years (Malaysia AML legal requirement) |
| KYC Documents | 7 years after the business relationship ends |
| Customer support logs | 3 years |
| Technical log data | 12 months |
| Non-essential cookie data | Up to 13 months or until deleted by the user |
Once the retention period expires, your personal data will be securely and permanently deleted or anonymised across all systems menang888.
Platform menang888 is intended for users aged 18 and above only. We do not knowingly collect or process personal data from individuals under the age of 18.
If we discover that personal data belonging to a child under 18 has been collected inadvertently, we will take immediate steps to delete that data and close the relevant account. If you suspect this has occurred, please contact us immediately.
Parents and guardians are encouraged to use appropriate parental control tools and to speak with their children about online safety and the risks of gambling.
Menang888 reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other operational reasons. When we make material changes:
Your continued use of the platform after the effective date of any changes constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal data by menang888, please contact us:
For formal data protection complaints that cannot be resolved through internal channels menang888, you may contact the Department of Personal Data Protection (JPDP) Malaysia, the regulatory authority responsible under PDPA 2010.
Your data is protected, your privacy respected. Register a free account today and join over 250,000 Malaysian players who trust menang888. Minimum deposit RM10 via Touch 'n Go or DuitNow.
Your data is protected by 256-bit SSL. For members aged 18 and above only.